Everything you need to know about your purchase
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FREQUENTLY ASKED QUESTIONS
5 to 8 business days with DHL Express. This does not apply to pre-orders.
Worldwide shipping generally costs $15 USD and is sent via DHL Express.
You have 30 calendar days to exchange your items, starting from the date you receive your order. Shipping costs for exchanges and returns must be covered by the customer. Please remember to review our exchange and return policy
All our products come with a warranty of up to 60 days. Please remember to review our exchange and return policy.
Many of our pieces are One Size and Unisex, suitable for both men and women. You can also contact us for personalized sizing advice. Reach out to us [here].
Our Ponchos and Blankets come in a beautiful reusable fabric bag, perfect for protecting your piece. Our silk products come in a recyclable box, ideal for gifting.
We use Stripe for all our online payments. Stripe is a secure and reliable payment platform that allows you to pay with credit and debit cards from anywhere in the world. It also offers fraud protection, data encryption, and a smooth checkout experience, so you can shop with peace of mind. If you experience any issues during payment, feel free to contact us directly via WhatsApp here. We're happy to help!
We are a 100% online store and do not have a physical location. However, we ship worldwide to all destinations! You can trust us — we take pride in offering high-quality products, secure payments, and personalized customer service.